When you arrive at a dental clinic for an appointment with your dentist, a welcoming face at the front desk is surely a sight to behold. A dental receptionist who greets you with a smile and attends to your concerns promptly can go a long way in easing your anxiety. The front desk of any company is a hub of activity during a typical working day. Receptionists don’t only interact with people, there is also the task of keeping things in the practice running smoothly. And how can these all be achieved by the receptionist? When hiring a person for the clinic’s front desk, a dental receptionist skills checklist can serve as a guide when evaluating applicants. A high school diploma is not just enough. The job of a dental receptionist is not for anyone. The person must possess excellent social skills, communication skills, as well as administrative and secretarial skills. It is in the front office where patient files are kept and these must be organized and updated. And who is responsible for keeping these important files, yes, it’s the dental receptionist’s. Dental receptionists also attend to incoming calls and arrange patient appointments. It is also their job to ensure that patients arrive on time to keep their appointments.
