For many dental clinics, dental receptionists have responsibilities that extend past greeting patients, filing, and making appointments. While they don’t actually perform specific dental procedures, they are expected to learn as much as they can about procedures, health problems, and products used or prescribed by the dentist so they can provide further information to patients. Having a sharp eye and attention to detail can help ensure that things run smoothly in the practice. Interacting with patients is a primary responsibility of dental receptionists. They are also tasked with keeping the reception area clean and welcoming, while maintaining high standards and professionalism in delivering quality customer care. Dental receptionists are expected to keep patient files well-organized, and each must have a record of the contact information of the patient, medications, allergies, procedures, and other information that are essential for the patient’s care.
Although one can apply for a dental receptionist job with only a high school diploma, enrolling in a dental office receptionist course can help boost your chances in landing the job.
