The person at your front desk is the first point of contact for clients and the general public. Thus, creating a positive first impression while ensuring that office affairs are running smoothly are primary receptionist responsibilities. The receptionist is actually the face and voice of the business. They interact face-to-face or by phone with people, consistently making sure that these interactions pave the way for a positive client experience. Given the importance of the front desk office, it is important to find the person that is a perfect fit for the job, and empower that person to be productive by investing in staff training and continuing education. When hiring a front desk receptionist, be sure that the job description is tailored fit to the needs of the company. The work of a receptionist goes beyond client interaction. A receptionist is also tasked with various administrative and secretarial jobs which are essential to keeping everything in the office is well-organized and efficiently managed.
