Being a hotel receptionist means more than looking presentable, smiling, and answering a few questions from guests. But the job of a receptionist is much more complicated than that. For receptionists, multi-tasking is the name of the game. Behind their facade of seemingly effortless elegance, is a lot of special skills, training, and preparation. After all, they are the at the forefront of the business, most often the first impression one has of the company.
Proper training keeps receptionists a step ahead of the others. There are receptionist courses that are offered by schools, most of which can be availed online or for distance learning. These programs are designed to empower receptionists to be mentally and physically prepared for the responsibilities that their job entails. Taking reception courses can also be a stepping stone to a higher position and more opportunities in the business.
