A hotel receptionist is actually the first impression one has of the business or company. Manning the front desk means they have the responsibility for building an impressive first image. The work of a receptionist in a hotel also includes providing support and services to other office personnel including the hotel executives and management. During the job interview, candidates are usually asked about what they think is the most important skills that a hotel receptionist should possess. A candidate should also try to learn as much as he/she can regarding the position he/she is applying for.
The most valued skills of a hotel receptionist include good communication skills, written communication skills, interpersonal skills, customer service skills, and organizational skills. Good verbal communication is necessary for interactions with guests, clients, as well as the members of the staff. Having good interpersonal skills help ensure that they won’t have a hard time dealing with people of different ages, behavior, and personalities. For more details about work of a receptionist in a hotel visit the website.
